It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Please visit our Shipping and Delivery page for more information: HERE
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. Please visit our Shipping and Delivery page for more information:HERE
Latuki cannot control these costs and is not responsible for any duties/taxes applied to your package, so you will be responsible for paying additional charges if they apply.
In rare cases you might be contacted by customs to submit an invoice. In this case, you can simply forward our order confirmation email which you’ve received when placing your order.
If you should decide to decline a package you will be refunded minus a fee for returning the item to us and restocking it.
For international shipments outside of the USA & Canada, all website prices are exclusive of sales tax. VAT is not collected at checkout. Latuki Jewelry is not responsible for VAT and customs fees which will be charged to the customer directly by the shipping service provider.
Our pieces are the perfect gift for that special person in your life. All our jewelry is shipped in a beautiful jewelry box with a velvet pouch and without an invoice.
In rare cases, your package can show as ‘delivered’ before you receive it.
This may be down to the delivery being marked as complete preemptively. Alternatively, your shipping carrier might have left it in a hidden location to prevent damages or theft. Check between your front doors and talk to your household members and neighbors.
If you still can’t locate your order, contact your shipping carrier and state your tracking number. Please get in touch via firstname.lastname@example.org and we will do our best to assist you in locating your missing package.
If your order continues to be missing after following the above steps, please note that we are unable to offer reshipments or refunds on orders that show up as delivered.
Product & website information
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.